Digital Signage FAQ

Here you can find a collection of frequently asked questions from our customers:

SpørsmålI don’t remember my password to log in. What’s the problem?

Click on “reset password” on the log in site. You’ll get an email to reset your password.

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There may be several reasons why the screen is black. Contact us, we´ll help you.

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Yes, one can simply split the signals out to several monitors. This assumes that the screens are at a reasonable distance from each other, and costs associated with equipment for sharing the signal will be additional. Be aware that the screens will always display the same content.

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The control unit stores the playlist locally on the unit, so it will still display the content even if the internet disappears. Admittedly, it will not receive any updates until it gets online again.

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No. The control units have built-in support for WIFI. We always recommend using cable as this is always the most stable, but it also works well with a good WIFI. When connecting to a WIFI, you need to have a keyboard and mouse available at setup. The units can also be delivered with mobile internet for an extra monthly charge.