Setup SocialScreen Player

If you have received a physical player from us, you can follow this guide to get started.
You will need to have a mouse and keyboard connected to the player for the initial setup.

  1. Connect power and HDMI cables to the display and device.
    Connect an ethernet cable if available.
  2. Turn on both the display and the device, then select the appropriate HDMI input on the display.
  3. If you are not using an ethernet cable, the device will scan for available wifi networks:
  4. Select the wifi network and enter the password and click connect.
    After a couple of seconds, a green check mark should indicate the device is connected to the network:
  5. The device should automatically load the SocialScreen application once the device is connected to the internet, and simply either:

A) Code screen to link the player to your organization.

B) Indicates that the player is already connected to your account but lacks content. Log in to your account and select a playlist.

  1. To link the player to the account, do the following:

The following takes place on PC:

  • Log in to the system by typing https://app.socialscreen.com in your browser and log in.
  • When logged in to the system, you will have a menu on the left side with an option called Devices. Click on this. In the top right corner, click Add new device.
    Enter the code displayed on your screen, give the screen a name, and remember to save device.
  • You can now create a Playlist with the desired content from the Slides option
    (if you need help with this, there is a “Product presentation” video at the bottom of the Dashboard page).
  • Press Devices and select your screen. On the right-hand side, enter which playlist you want to display and save device.
  • Everything is set up and ready! Feel free to turn your device off and on again, to verify that the app and the content starts playing automatically on startup.